Ordering

To cancel an online order, simply reach out to us via email, making sure to include your order number and full name. 

You also have the option to return your product using the complimentary return label included with your order, within 30 days of delivery. For orders made during the holiday promotional period from November 15th - January 10th, a 60-day return window from the date of delivery applies.

We provide international shipping services. However, please be aware that an international delivery fee will be applied, which is non-refundable.

No, an account is not required to place an order. However, creating one can expedite your checkout process since it securely stores your address and payment information for future purchases. Plus, you'll gain access to exclusive offers ahead of the general public.

You will receive an order confirmation email as soon as your order has been successfully placed. After your order has been shipped, you will get a separate email with delivery information, including the tracking number.

Navigate to the shopping bag icon located in the top right corner of the Jacked Fitness website. Here, you can manage your shopping bag. 

• To adjust the size of a product, click ‘edit’ underneath the respective item. 
• To remove a product, hit ‘Delete’ beneath the specific item. 
• To modify the quantity of a product, click on the product quantity box and choose the desired number of items for your order.

As you proceed through the checkout process, a section for shipping methods will become available, allowing you to choose from various options (if applicable). Please keep in mind that the default choice is Standard Shipping, which typically takes around 5-7 business days for delivery of your items.

You can expect to receive the following details concerning your order:

• Order Confirmation  
• Invoice  
• Shipping Information  

Yes, you will receive an email that includes your invoice, which will outline your order number, a detailed list of all purchased items, delivery details, total amount, and the payment method utilized. Once your items are shipped, you will receive a shipping email with tracking information. Please be aware that you won't be charged for an item until you have received your shipping confirmation email.Yes, you will receive an email that includes your invoice, which will outline your order number, a detailed list of all purchased items, delivery details, total amount, and the payment method utilized. Once your items are shipped, you will receive a shipping email with tracking information. Please be aware that you won't be charged for an item until you have received your shipping confirmation email.

Regrettably, after an order has been placed, we are unable to modify your billing and/or shipping details. However, you do have the option to request your carrier to redirect your package to a nearby delivery facility. Please reach out to your shipper for available pick-up options in your vicinity. We also provide return options if you are not fully satisfied with your order. For more information, please refer to our Shipping & Returns section.